Wednesday, August 19, 2009

Bait and Switch: Jumbopackages aka Jumbo Packages

Despite glowing (fake) reviews on resellerratings, Jumbo Packages is yet another bait and switch site. Here’s what you can expect, as detailed here:

 

I ordered two Nikon lenses from Jumbo Packages at low cost. Received Email asking me to call. Then was told that the credit card that the web site had accepted was not being accepted anymore so I had to use a different credit card. Then was told that there would be a insurance/handling charge that the web site and the invoice I received via Email did not disclose. Also pushed to sell me other items, some of which were listed as being included with the lenses.

Even after talking them out of the insurance charge and agreeing to buying a couple of warranties they still failed to ship the products which the web site indicated they had in stock. Finally got tired of waiting and Emailed them with a cancellation notice, twice, and asked for confirmation which I never received. Received two more Emails requesting that I call to confirm my order, called and cancelled the order again. The person on the phone said that calling was the only way to cancell an order, but they could have Emailed me back and told me that. Along with the hasselling and the delay in filling the order I cancelled it by phone.

 

Here’s a link that shows a picture of their glorious world headquarters.  If you have any alternative addresses/phone numbers for them, send them to me at dave.michael@rocketmail.com.

1 comments:

qtmavi said...

Thank you for exposing these sites. I can't believe it, but we fell for it even after a Broadway photo incident we had... We will try to cancel our order for now, all I want to say is now (for SEO purposes) jumbopackages.com is a fraud, a scam, a bait and switch. Google spiders please find this posting and help others stay away.