So I spend 5 hours ordering my iPhone 4s last friday just so that I could receive it today. It arrived at 9:15 a.m. this morning, but I've been unable to activate it for the last three hours. I keep getting the following message:
Which one is it? Will I receive notification, or should I try again later? Why is the top sentence in a larger, bold font?
When I try the process again, I have to start from the beginning, re-entering the same information. Apparently only AT&T customers are experiencing this issue. Perhaps AT&T should compensate new iPhone 4s users for loss of use.
From the 4+ hours trying to order the phone from Apple's website, the Apple Store iPhone app, the Apple 800 number, the AT&T website, and AT&T customers service, to incorrect order confirmation, this whole process has been mind numbing. I actually received confirmation for an order that I didn't place, and I had all of the other person's contact information, including partial credit card info. I easily could have changed the delivery address to my house, but instead I notified Apple. Still, this experience is far better than any experience I ever had trying to contact Microsoft, so I'll let Apple slide.
Friday, October 14, 2011
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